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Associate Director of Individual Giving & Stewardship

Company: Pacific Symphony
Date Posted: August 14, 2017

 ASSOCIATE DIRECTOR OF INDIVIDUAL GIVING & STEWARDSHIP

 

Position Summary:

The Associate Director of Individual Giving & Stewardship is an important member of the Development team, reporting to the Director of Individual Giving & Major Gifts.  This person is responsible for annual fundraising strategies to increase membership in the Symphony Society - individual donors giving up to $3,499.  This Associate Director will also collaborate with development colleagues to recruit and retain Maestro Society donors of $3,500 and above, including the Board of Counselors, an advisory group of patrons giving $5,000 or higher.  

 

Additional responsibilities include the management of specific support groups, including oversight of the fundraising goals for each group.   Works with the Membership team and Director of Data Services to identify and cultivate new donor prospects.  The responsibility for outstanding stewardship practices is an integral part of this position.

 

Key Duties & Responsibilities: 

  • Achieve fundraising goals for the Symphony Society (donors up to $3,499)
  • Manage a portfolio (focusing on donors of $1000 - $3,499), including recruitment, retention and upgrades of donations
  • Recruit, retain and upgrade donors to Maestro Society (donors of $3,500+) and be responsible for soliciting a portion of the  Maestro Society goal annually
  • Recruit members for the Board of Counselors ($5,000+) and Box Circle Club
  • Participate in bi-weekly editorial meetings, report back to the development team, update digital communications matrix with development information
  • Research, identify and cultivate new donors and manage donor solicitations
  • Manage donor benefit fulfillment, recognition and stewardship in collaboration with Director of Individual Giving & Major Gifts and other staff members 
  • Assist with special event fundraising and donor events
  • Oversight of select support groups
  • Assist with the management of concert sponsorships and stewardship fulfillment; including crescendo awards, program book recognition and post-concert receptions 
  • Work with the Membership team to participate in the creation, execution and tracking/analysis of our subscriber and donor retention programs, including participation in the design of "surprise and delight" efforts
  • Be a liaison for programs such as: Family Musical Mornings and Symphony in the Cities Concerts
  • Participate in the Pacific Symphony Tessitura Users Group
    • Assist the Director of Tessitura & Data Services in identification and cultivation of new donor prospects

 

Required Education, Experience & Skills:

  • Must have a BS or BA degree
  • Must have a minimum of three years of professional experience in Individual Giving with a non-profit organization
  • Must have a demonstrated track record of successful gift solicitation, including gifts of $3,500+, and relationship-building with individual donors
  • Demonstrate initiative, a collaborative team spirit and the ability to handle multiple projects of varying nature simultaneously
  • Goal-oriented and highly self-motivated
  • Personable, positive and diplomatic individual with integrity and a sense of humor, who works effectively with donors, volunteers, staff and vendors
  • Reliable and consistent in meeting all deadlines
  • Outstanding time management skills
  • Excellent and persuasive written and oral communication skills
  • Exceptional organizational skills with great attention to details
  • Effective interpersonal and motivational skills
  • Willingness to work some evenings and weekends throughout the year, including concert attendance and special events
  • A love of symphonic music and a desire to promote it to new and current audiences
  • Computer literate and proficient with database systems and Microsoft Office Suite, especially Word and Excel
  • Prefer experience with Tessitura – will train if required


Department: Development

Reports To: Senior Director of Individual Giving & Major Gifts

Employment Type: Full-time, Non-exempt

 

Benefits:

Pacific Symphony offers a complete health benefits package, paid vacation and holidays, and a 401(k) plan.

 

Application Procedure: Please send cover letter and resume no later than November 6, 2017

To:          Nikki Palley  

Subject: Individual Giving Search 

Email:     npalley@pacificsymphony.org

Mail:       Pacific Symphony - Nikki Palley

      17620 Fitch, Suite 100

                       Irvine, CA 92614

 

Note:     Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time

Pacific Symphony is an Equal Opportunity Employer

 

ORGANIZATIONAL BACKGROUND

 

Founded in 1978, Pacific Symphony enriches the human spirit through superior performances of classical and symphonic music. It is a highly dynamic and innovative organization, led artistically by Music Director Carl St.Clair and operationally by President John Forsyte.  Pacific Symphony presents more than 100 concerts annually and serves 275,000 community members each year. Pacific Symphony is nationally and internationally recognized for performance excellence, strong community engagement through education and other programming and the commissioning of new works by contemporary composers.  Pacific Symphony twice received prestigious ASCAP Awards for Adventuresome Programming, and was showcased in the League of American Orchestras' nationally released publication, Fearless Journeys: Innovation in Five American Orchestras.  Pacific Symphony's Class Act elementary school enrichment program has been honored by the National Endowment for the Arts and the League of American Orchestras for its exemplary orchestra education.

 

Resident for much of the year at the renowned Renée and Henry Segerstrom Concert Hall, the Symphony also presents an outdoor summer series.  In the 2017-2018 season, Music Director Carl St.Clair celebrates his 28th season with Pacific Symphony, while Principal Pops Conductor Richard Kaufman celebrates his 27th season leading the Pops series, which stars some of the world's leading entertainers.  Assistant Conductor Roger Kalia leads the popular “Family Music Mornings” series, one of the largest self-produced children’s series of any U.S. orchestra and he is the Conductor for the Pacific Symphony Youth Orchestra.

 

For twenty-seven consecutive years the Symphony has balanced its budget and has no accumulated debt.  It employs an administrative staff of over sixty, including fourteen development professionals.  The current annual operating budget is approximately $20 million with nearly $9 million earned through ticket sales, contracted services, education programs, the endowment and various other earned sources.  About $10 million of the Symphony’s budget is generated through contributed income.

 

www.pacificsymphony.org